Once a job is assigned, our team begins coordinating schedules, dispatching providers, and ensuring timely service. If you cancel after assignment, a $20 cancellation fee applies to help cover these costs.
To avoid this fee, you can cancel before... Read More
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Why is there a cancellation fee?
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Will Salt Damage My Driveway?
Salt itself will not cause damage to your driveway. Freeze and thaw cycles that occur naturally throughout the cold season cause damage to your driveway. Melted water soaks into cracks and porous areas of the concrete, then expands ... Read More -
Can I cancel service once an order has been placed?
Yes, but a cancellation fee will be applied if the job has already been assigned to a provider. If the job hasn’t been claimed yet, there won’t be any charge.... Read More -
How long will it take a provider to get to my house?
We do our best to ensure that your job is completed on the scheduled date. We send a reminder to all of our providers on the day your job is scheduled, and they have until sundown on that day to service your property. However, inclimate weather and u... Read More -
When and how will I be charged?
When you order service you will see the job cost posted to your bank account or credit card. This is ONLY a HOLD. You will not actually be charged until the job is complete and you have received photo confirmation.... Read More -
If I order a Plowz should I stake my driveway?
Yes. This will help the provider locate your driveway. These snow stakes will also prevent damage to your lawn. If you do not stake your driveway we are not liable for property damage.... Read More -
If I’m not home, how will I know my job is completed?
Once a job is completed, the provider will take a photograph of the completed work and send it to you. You will receive notification from the app on your phone to view the picture.... Read More -
If I like one of your providers, can I select them for subsequent jobs?
If you like a provider, rate them highly! Providers with high ratings will be given first priority on any other job you post in the future. Keep in mind, you can always change the rating if performance changes.... Read More -
How are providers chosen/evaluated?
We require all of our providers to have commercial grade equipment and General Liability insurance in the event of an accident. We don’t want unqualified companies mowing your lawn or plowing your driveway.... Read More -
Is Plowz & Mowz™ available in my area?
Plowz & Mowz™ is available in over 30 markets across the U.S and expanding across the country more and more every day. There’s a list of markets we service at the bottom of our homepage. To find out if we service your specific address, put your i... Read More
