How do I sign up?
The enrollment form for providers can be found here. After you submit the sign up form, a customer service representative will contact you to complete the process.
What requirements are there for signing up as a PLOWZ & MOWZ™ provider?
We require all of our providers to have the following in order to join our team:
- An iPhone or Android phone.
- A minimum of $1,000,000 in General Liability insurance.
- Professional grade equipment.
How do I begin accepting jobs?
After you’ve completed the sign up process and downloaded the PLOWZ & MOWZ™ app, we’ll send you a provider link via text message. Soon after, jobs will start appearing on the “Incoming” tab of your app. To accept them, double click on the job to see the details, and then click the “Request Job” button. If the job is awarded to you, it will appear in your “Claimed” tab.
*Note that when you claim a job, no one else can claim it or see it. Make sure the job is in your claimed tab before going to the job location.
How long do I have to complete a job?
When a customer requests service, he/she selects the date they want job to be completed by. Providers have until the end of that day to complete the job.
*Note that your claimed jobs must be completed on date requested. If there’s an issue of inclement weather, please contact us so we can notify the customer.
How do I learn about jobs in my area?
Jobs in your area will begin appearing in your app as they are requested by customers. When a customer places an order in your area, you will receive a notification through the app on your phone.
**Note that the jobs you see are based on the mileage radius that you specify during sign up.
Why am I not seeing any available jobs?
- All of the jobs in your area have been claimed.
- Your radius is too small.
- Your phone needs to be reset.
Please contact customer service for further remedy.
How do I get paid?
We offer two convenient methods of payment: direct deposit or mailed paper checks. Direct deposit payments are made within 24 hours of the job’s completion. For providers who do not want to be paid immediately, we mail paper checks every 2 weeks.
Where do I download the provider app?
In order to get the provider app, you must first download the consumer app from the iTunes App Store or Google Play Store. Once we’ve received your enrollment form and insurance information, a link will be texted to your phone to convert the consumer app to provider functionality.
What do I do if a customer’s lawn or driveway doesn’t match the description?
We’ve found that our customers are typically honest and accurate with their descriptions. Every now and then, we do run into cases where the customer’s description doesn’t match with reality. If you feel that it has been misrepresented, please take a picture of the lawn or driveway and contact us. We’ll contact the customer on your behalf, and adjust price if needed.